Job Code: 058400
Pay Plan: Classified
Pay Grade: 28
Occupational Category: Management
Effective Date: 10/20/2013
Class Definition: This is the first level of three in the Information Technology manager series. Management of an information technology activity at a professional level for a department or agency of Vermont State Government. Work involves developing budgets, determining long range plans and short term objectives, and allocating resources and directing program activities and objectives to achieve general policy directives and overall organizational goals. This position may supervise subordinate IT staff. However, the complexity, sensitivity, variety, scope of work and decision making authority, distinguishes the level rather than the number of staff. Work is performed under the general direction of an agency or department manager.
Examples of Work: Manages the planning and oversight of multiple projects. Develops plans for the maintenance of major systems, database management software, applications, networks, and telecommunications. Develops qualitative and quantitative outcomes of assigned projects. Develops measures for determining compliance with the strategic plan. Develops work specifications based on plans and objectives. Identifies and supports desired program outcomes. Develops information technology solutions to organizational problems. Develops and maintains infrastructures supporting hardware and software planning and evaluation and planning activities. Develops requests for proposals for departmental review and approval, enters into contracts with vendors, and monitors vendor performance. Obtains funding and approval for activities. Sets rates for system usage and terms for chargeback. Reviews the performance of personnel and equipment. Supervises assigned staff, including hiring or recommendation to hire, performance evaluation, and corrective action. Collaborates with senior management to develop system strategies and standards. Performs related duties as required.
Environmental Factors: Work is performed in a standard office setting. Some travel may be required for which private means of transportation should be available. Work outside of regular work schedule may be anticipated.
Knowledge, Skills and Abilities:
Thorough knowledge of the operations, programming techniques and capabilities of a computer platform, software, networks, telecommunications, and its peripheral equipment.
Broad knowledge of information technology processing systems,
concepts, and methodologies.
Demonstrated aptitude for learning new technologies.
Thorough knowledge of systems analysis, system design, data base, and client service architecture.
Knowledge of budgeting and planning procedures as they relate to information technology activities.
Knowledge of supervisory principles and practices.
Ability to evaluate program situations in terms of information processing applications and enhancements, and cost effectiveness issues.
Ability to translate user requirements into a successful information processing application.
Ability to communicate effectively, both orally and in writing.
Ability to establish and maintain effective working relationships.
Education and Experience:
Six (6) years or more experience in computer science, business administration, public administration, mathematics, technical operations management or providing support to staff within an Information Technology environment.
Four (4) years or more in an Information Technology Manager role with a combination of experience in computer operations, information technology management/administration or supervisory responsibilities.
Special Requirements: n/a