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Job Specification Details

Recruitment & Retention Supervisor

Job Code 056110
Pay Plan Corrections
Pay Grade 27
Occupational Category Administrative Services, HR and Fiscal Operations
Effective Date 09/24/2023
Class Definition

The Department of Corrections’ position Recruitment and Retention Supervisor supports the DOC’s mission through several job duties related to the functioning of safe and secure prisons, and supervision of offenders in Vermont communities.  Supervisory, consultative, administrative, and analytical work at a senior professional level as supervisor and team leader for the Recruitment Services Unit in the Department of Human Resources. Primary focus is recruiting and retention.  The R&E Supervisor has working knowledge of correctional practices, and specifically correctional facility operations, who has the specialized skills needed in an institutionalized culture to include chain of command; boundaries; emergency preparedness; trauma theory; race, culture, sex, mental health, and gender responsiveness; mandatory overtime; ESL; suicide ideation and incidents; security threat groups; substance use/abuse; contraband; predation; victimization; sexualized behavior; varied educational levels; and general aggression and violence will ensure the best candidates for the environment. 

Examples of Work

DOC’s Recruitment and Retention Supervisor (R&R supervisor) position will work closely with the Chief of Operations, Executive of Correctional Facilities, the Executive of Field Services, the Deputy director of Professional Development within the Office of Professional Standards and Compliance (OPSC),  Facility Superintendents, Facility Assistant Superintendents, Facility Chiefs of Security, Facility Business Managers, The Department of Human Resources Recruiting and Field Operations and reports to the Executive of the Office of Professional Standards and Compliance (OPSC).  The Recruitment and Retention supervisor adhere to the mission of DOC by supporting safe and secure prisons along with the supervision of offenders in Vermont communities. Primary duties include recruitment and retention through the R&R Coordinators who are focused in these areas. This position supervises the recruitment and retention coordinators, oversees all background investigations and the management of projects connected to recruitment and retention of staff. The R&R Supervisor is responsible for the training and direction of the facility-based recruitment specialists. Work will focus on the management of recruitment strategies, social media outreach and messaging/branding, onboarding strategies, applicant outreach, retention tracking, enhanced background investigations, exit interviews, stay interviews and developing a system in line with corrections best practices to recruit, develop, and retain the best possible candidates for our jobs. This work has a high-level impact on the overall Department culture and must be done with minimal direction. 

Environmental Factors

Work is performed in a standard office setting. Significant travel is anticipated for which private means of transportation must be available.   Work outside of normal work schedule is required.  There may be considerable interaction with a variety of publics and strong difference of opinion may be encountered.

Knowledge, Skills and Abilities

Considerable knowledge of the Department of Corrections policies and procedures.

Considerable knowledge and skill in planning, developing, and coordinating programs and initiatives.

Working knowledge of the principles and best practices in supervision with a diverse team.

Experience working with confidential information to include personnel matters, training records, criminal records information.

Working knowledge of correctional facilities and the specialized skills correctional staff will need to perform essential job functions.

Experience overseeing and guiding complex projects with multiple stakeholders.

Familiarity with quality measurement and improvement strategies to determine program effectiveness.

Proficiency with Microsoft Office software (Word, Excel, PowerPoint) and Adobe.

Strong oral and written communication skills, including experience preparing reports and presentations.

Ability to work and make decisions independently.

Ability to gather, analyze, and evaluate data and recommend appropriate actions.

Ability to quickly adapt to new requirements.

Excellent organizational skills and ability to balance many competing demands and urgent matters.

Ability to develop and implement effective program policies and operating procedures.

Ability to establish and maintain effective working relationships with diverse groups of state and local partners and stakeholders, and to develop a team approach among project staff.

Minimum Qualifications

Associates Degree AND two (2) years or more of experience as a human resources generalist or as a recruiter/ talent acquisition specialist; including or supplemented by one (1) or more years of experience supervising employees.

OR

High School diploma or equivalent AND three (3) years or more of experience as a human resources generalist or as a recruiter/ talent acquisition specialist; including or supplemented by two (2) or more years of experience supervising employees.

Preferred Qualifications
Special Requirements

Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.