Job Specification Details

Managerial, administrative, communication, coordinating, and planning work for the Department of Forests, Parks and Recreation operations. Work is performed under the direction of the Director of Finance and Administration but with significant latitude for judgment and discretion.

Manage Operations for the Department of Forests, Parks and Recreation across all Divisions.

Coordinate and oversee development and implementation of Department policies, procedures and directives, acting as liaison between the Business Office, Commissioner's Office and Divisions. Support development of operational guidance and procedures, review reports and accomplishments, communicate directives to all staff.

Lead initiatives for operational improvements across the Department.

Analyze processes, assess needs, prioritize initiatives, develop improvement strategies, and work with colleagues to effectively implement change. Work with other State Agencies to help coordinate and encourage process improvement.

Support operational functions for the Department, including but not limited to facilities, fleet, vehicles, and travel.

Plan and direct timelines for administrative work across the Department.
Identifies and directs actions to remove barriers to communication, cooperation, and coordination.

Lead internal communications to share information across the Department. Assess communication needs and develop systems to support effective communication channels for staff located statewide and working in a hybrid office/telework environment. Support the development of communication resources such as annual reports and budget reports.

Manage and coordinate IT systems and purchases. Assess IT systems, identify and recommend new technology solutions, direct and support new software and hardware implementation.

Supports finance and management compliance tracking, managing, and reporting.

Develop and support processes around recruitment, orientation, and personnel management. Integrate Diversity, Equity, and Inclusion practices across policies and processes.

Represents the Department's interest on several statewide initiatives/committees related to Civil Rights. Foster a culture of mutual respect, professionalism, and teamwork across Department staff.

Provide support for staff and ensure they have the tools and training necessary to meet job expectations.

May provide project management support for specific construction and/or maintenance projects.

Other duties as assigned by the position supervisor or Commissioner.

Duties are performed mainly in an office setting. Travel is needed.

Considerable knowledge of managerial and supervisory principles and practices.

Considerable knowledge of organizational concepts and principles and how to apply them to existing or proposed structures.

Ability to conceptualize program needs, identify necessary resources, and to develop a feasible plan of attainment and operation.

Ability to identify problem situations, isolate the contributing factors, and to recommend effective remedial action.

Ability to establish project goals and to evaluate accomplishments in relation to goals.

Effective communications skills, both oral and written, and the ability to establish and maintain effective work relationships.

Ability to prepare a variety of reports and informational material for both technician and general public consumption.

Ability to establish and maintain effective working relationships.

Ability to empathize and provide support to others within the Department experiencing challenges.

Exceptional ability to seek out resources and assistance to successfully troubleshoot issues that arise.

Ability to provide motivation, support, and effective leadership to staff.

Master’s degree in public, business, human services administration, natural resources, or information technology AND  two (2) years of management experience, including management level planning and coordination in areas such as personnel management, information technology, or operations.

OR

Bachelor’s degree in public, business, human services administration, natural resources, or information technology AND four (4) years of management experience including management level planning and coordination in areas such as personnel management, information technology, or operations.

This position requires a command of managerial and supervisory principles and practices, project management, and continuous improvement principles.

This position requires the ability to conceptualize program needs, identify necessary resources, and to develop a feasible plan of attainment and operation; identify problem situations, isolate the contributing factors, and to recommend effective remedial action; establish project goals and to evaluate accomplishments in relation to goals; and prepare a variety of reports and informational material for both technician and general public consumption.

Needs well-honed interpersonal skills and clear understanding of personnel policies. Strong communication skills, both oral and written.

Proficient in computer technologies, particularly Microsoft Office.