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Job Specification Details

Resource Coordinator

Job Code 505200
Pay Plan Classified
Pay Grade 22
Occupational Category Human Services
Effective Date 09/01/2019
Class Definition

Professional level work recruiting, retaining and supporting foster care resources in a Family Services District office. The purpose of the position is to provide trained, licensed foster parents for children who need foster care placement. Resource Coordinators support the Family Services' vision, mission and core practice principles to promote partnerships with families and community to achieve safety, well-being, permanency and law abidance for children and families. Duties are performed under the supervision of a Family Services District Director. All employees of the Agency of Human Services perform their respective functions adhering to four key practices: customer service, holistic service, strengths-based relationships and results orientation.

Examples of Work

Assesses district office need for foster care placement and respite resources. Recruits foster parents in response to local needs. Works with the social worker to ensure relatives and natural supports are identified, assessed and appropriately supported as placement resources for children and youth. Partners with the social worker to ensure the larger family network is engaged in the ongoing support of the placement. Screens all foster care applicants and refers them to Residential Licensing and Special Investigation (RLSI) if appropriate. Provides foster care orientation and foundation training to all potential foster parents. Provides on-going support for licensed foster parents through visits, telephone contacts and home contacts. Ensures unique supports and training associated with relative placements is provided. Acts as district liaison to local foster parent association. Acts as a gatekeeper in ensuring respite and foster care placements are done with awareness of the needs and risks of each individual child or youth in mind. Works with the training partnership to identify training needs and to arrange and coordinates on-going training for foster parents. Assists social workers in the placement process by providing the necessary information concerning available foster care resources and by identifying foster homes appropriate to the needs of individual children in custody. Ensures foster parents and respite providers are fully informed of the needs and behaviors of the children in their care at the time of placement and ongoing. Ensures permanency needs are considered at every stage of decision making including all placement changes. Ensures foster parents support parents in understanding the needs of their children and in achieving the caseplan goal, including supporting them to attend Shared Parenting Meetings. Participates in the development of foster parent contracts including specification of work to be performed and establishment of rates of payment. May mediate disputes between foster parents and social workers. Ensures foster families respect the cultural, ethnic and spiritual values of the families we serve. Promotes and preserves family and community connections for children and youth. Fosters life long connections for children and youth. Maintains all foster home and foster parent records. Identifies community resource needs with District Director. Does extensive work with community partners to create resources to meet these needs. May serve on community boards. Maintains a community resource file for the office. May function as a member of the district office leadership team. May administer foster parent rewards and recognition funds, foster care expenses and foster care payments. May do data entry. May provide supervision to resource coordinator assistant. Performs related duties as required.

Environmental Factors

Duties performed in both field and office settings. Incumbents may encounter strong differences of opinion and emotional reactions which must be dealt with in a firm, objective and helpful manner and with tact and sensitivity. Private means of transportation must be available for needed travel. Some work outside of normal office hours may be required.

Knowledge, Skills and Abilities

Working knowledge of interviewing principles and techniques.

Working knowledge of the dynamics of family and group interaction.

Knowledge of the principles and practices of social work.

Knowledge of the values and guiding principles of the Family Services Practice model.

Knowledge of effective interventions with children youth and families.

Ability to engage, assess and plan in partnership with children, youth and families.

Awareness of child care concepts and programs.

Ability to develop and implement practical and effective resource systems, procedures, and training packages.

Ability to learn program rules and regulations and to explain them clearly.

Ability to communicate effectively orally and in writing.

Ability to maintain accurate records.

Ability to establish and maintain effective working relationships and resolve conflict.

Ability to perform job duties within the framework of the four key practices of the Agency of Human Services: customer service, holistic service, strengths-based relationships and results orientation.

Minimum Qualifications

Bachelor's degree AND one (1) year of human services work or community resource development.
OR
One (1) year or more of graduate credits in a Master’s or Doctorate program related to social work, counseling, psychology, or public administration.
OR
Four (4) years of child welfare experience in the role of recruiting, training and retaining foster families.

Preferred Qualifications
Special Requirements

Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.