Job Specification Details

Professional level work in records, information, and data management for the Land Use Review Board (LURB). This position involves planning, analysis, and implementation of strategies, policies, and procedures. It also entails the creation of tools for records, data, and information management and establishing any associated record-keeping requirements. The incumbent works closely with internal partners and across state agencies to formulate and implement sound record and data management practices. This position is also responsible for overseeing special projects for continuous improvement in the management and governance of public records, data, and information for the LURB. Work is performed under the supervision of the Business Director. Class incumbents may supervise a subordinate.

Focuses on all phases of records and information management, namely creation, classification, maintenance and use, preservation, and disposition. Works with the Vermont State Archives and Records Administration to design records and information management solutions that support LURB needs. Reviews records retention schedules and identifies archival records and gaps in retention scheduling across all LURB records produced in paper and electronically. Establishes practices to properly maintain and preserve LURB’s essential records. Serves as the LURB’s records officer, including overseeing records activities, such as public requests for information. Collaborates with attorneys, district staff, IT specialists, and functions-based personnel to formulate records, data, and information policies and develop and implement systems and services to strategically fulfill mission-critical informational needs. Makes recommendations for improving existing records management processes and practices, seeking efficiencies without foregoing accuracy and completeness. Researches industry trends and best practices and seeks out records management improvement opportunities. 
Oversees the management of the Act 250 program’s electronic application, nFORM, as hosted by ANROnline. Works in collaboration with senior staff to ensure application content changes are made when needed and notifies LURB staff of enhancements. Acts as liaison between LURB and development staff at the Agency of Digital Services and Agency of Natural Resources Department of Environmental Conservation for system problem resolution, system upgrades and roll outs, enhancements, or requests for information. Oversees updates to the database and communications to IT for resolution of system problems. Provides educational opportunities for staff when needed, including collaborating with senior staff to update the district staff user’s manual. Is responsible for LURB’s database and file management sites. Ensures data integrity by communicating issues to leadership and supervisors. Produces reports and project briefs and may be asked to offer recommendations to the management team on technical and outreach efforts and opportunities. Has the primary responsibility of planning, developing, and managing agency website content.
Manages special projects; evaluates the effectiveness of information; and assists in the development of tools to monitor and measure program performance. Works with senior staff to implement consistent practices, establish performance measures, and identify innovation efforts that support the program. Has the primary responsibility to ensure readiness for programmatic changes, such as implementation of new technology and/or tools.
Provides diverse and complex technical guidance on best practices consistent with LURB goals. Presents information in a variety of formats for topic-specific or diverse audiences. Able to quickly comprehend technical concepts and/or complex procedures and distill the same into understandable instruction or information. Performs related duties as required.

Duties are performed primarily in a standard office setting, with some travel required to field locations. Meetings with stakeholders may occur, including meetings with opinionated members of the public, which will require good human relations skills and tact.

High degree of knowledge of Generally Accepted Recordkeeping Principles (the “Principles”) and industry standards and best practices.
High degree of knowledge of records and information creation and use.
High degree of knowledge of records storage, retrieval, conversion, and facilities.
High degree of knowledge of records appraisal, retention, protection, and disposition.
High degree of knowledge of administrative and management practices and procedures.
Working knowledge of organizational concepts and principles and how to apply them to existing or proposed business processes.
Working knowledge of Adobe software products, including InDesign and Illustrator.
Advanced cognitive skills, such as analytical problem-solving, strategic thinking, systems thinking, foresight and intuition, resourcefulness, and diplomacy. 
Thorough knowledge of the Microsoft Office suite of programs, including SharePoint.
Knowledge of nFORM is desirable.
Ability to generate and integrate graphic and illustrative components into communication tools to enhance the effectiveness of materials through coordinated visual thinking.
Competency in project management and ability to execute multiple or large projects.
Competency in strategic thinking with strong skills in relationship management.
Ability to comprehend technical data and distill information into easily understandable communications for lay people, including the public.
Ability to develop procedures suitable for a variety of audiences.
Ability to communicate in a clear and concise manner, including superior written and public speaking communication skills.
Critically needed ability to write with little need for external proofreading.
Excellent listening skills.
Ability to establish and maintain effective working relationships at all levels within the LURB and beyond.
Knowledge of website analytics and the ability to develop surveys and use them to identify LURB communication needs.
 

Master’s degree AND two (2) or more years of work experience in administration, project management, or information management, which includes experience in data collection and analysis. 
OR
Bachelor's degree AND four (4) or more years of work experience in administration, project management, or information management, which includes experience in data collection and analysis.
OR
High School Diploma or equivalent AND eight (8) years or more of work experience in administration, project management, or information management, which includes experience in data collection and analysis.