During the employment interview, an employer should ask questions that determine whether or not the potential employee will be able to perform the job they are seeking. Questions should not be asked nor comments made during the interview which reflect: bias or discrimination on the basis of age, race, national origin, marital or parental status, sex, and sexual orientation, place of birth, age or disabilities. Documentation of this process is a good practice that leads to better (and defensible hiring positions).
You must be able to document the factors used to select the individuals interviewed and retain that documentation for at least three years. This documentation must also include evidence of the process used to select your successful candidate.
Below you will find some helpful links to help you in your interviewing and hiring practices:
Phone Screening Tips (pdf)
Hiring Manager Toolkit (pdf)