First Time Users
Log in information:
Please see below for more information on how to register, a quick video, a guide to the program and portal, and the FAQ.
- Wellness Portal Registration Instructions-Active Employees
- Wellness Portal Registration Instructions-Retired Employees
- Creating an Account Video Guide
How to use the Portal for Incentives:
2023 General Information
For program questions and help setting up your account or navigating the new portal, Contact LiveWell Vermont by phone 802-828-7308 or by email at DHR.LiveWellVermont@vermont.gov.
For tech support, email firstname.lastname@example.org
For password resets ONLY if you have forgotten your security questions, contact Cerner Customer Support at 1-877-621-8014.
Due to the pandemic, LiveWell Vermont staff is working remotely so there may be a delay in responding to your question. We appreciate your patience and will respond as quickly as possible.
State of VT active employees and retirees are eligible to earn points/ or money.
State of VT active permanent employees or retirees must be insured with SOV/BCBSVT at the time of payment to be eligible for incentive money.
State of VT active permanent employees or retirees not insured with SOV/BCBSVT are eligible for drawings for fantastic wellness prizes* (while supplies last).
Temporary SOV employees are welcome to participate but are not eligible for incentive money; they are eligible for drawings for fantastic wellness prizes* (while supplies last).
*Incentives and the value of Wellness Prizes are subject to State and Federal Taxes as Fringe Benefits. For active employees, the monetary amount or the prize value will appear on your pay statement as a "Wellness Fringe Benefit" under Wages and Earnings. Retirees are responsible to declare the value on their own taxes as Retirement does not take out taxes.